Last updated: 23 July 2026
Pharmacy Weight Loss Stainland | GPhC Registration No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Stainland is a GPhC registered online pharmacy clinic serving patients in Stainland and across the UK. As a registered pharmacy (GPhC No. 9012511), we act as the Data Controller for all personal information collected through our services.
To provide safe and effective pharmacy services, we may collect the following categories of personal data:
Personal Information: Your full name, date of birth, home address, email address, and telephone number.
Health Information: Medical history, current medications, weight, BMI, allergies, and other clinical details necessary to assess your suitability for weight loss treatments. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, and website usage information collected when you visit our website.
We use your personal and health data for the following purposes:
To process your consultation and assess your suitability for weight loss treatments before pharmacist approval. To dispense and deliver your medication, which typically arrives within 1 working day of pharmacist approval. To communicate with you regarding your order, treatment, or any follow-up care required. To maintain accurate pharmacy records as required by law and our GPhC registration obligations. To comply with legal and regulatory requirements, including those set by the GPhC, MHRA, and NHS where applicable.
Our lawful basis for processing general personal data is the performance of a contract. For special category health data, we rely on the provision of healthcare and treatment under Article 9(2)(h) of UK GDPR.
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies that are necessary for the website to function, as well as optional analytics cookies that help us improve our services. You may accept or decline non-essential cookies when you first visit our site. You can also manage or disable cookies through your browser settings at any time, though this may affect some website functionality.
We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:
Delivery Partners: We share your name and delivery address with our courier service solely for the purpose of delivering your medication.
Payment Processors: Your payment details are handled securely by our third-party payment provider, who operates under their own data protection obligations.
Healthcare Professionals: In cases where clinical review or referral is necessary, relevant health information may be shared with other registered healthcare professionals involved in your care.
Legal Obligations: We may disclose information to regulatory or law enforcement authorities if required to do so by law.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. Financial records are retained for 6 years. We securely delete or anonymise data once it is no longer required.
We take the security of your data seriously. Our systems use encryption, secure servers, and access controls to protect your information against unauthorised access, loss, or disclosure. All staff who handle personal data are trained in data protection responsibilities.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, request deletion of your data where appropriate, restrict or object to certain types of processing, and request a portable copy of your data. To exercise any of these rights, please contact us directly using the details below and we will respond within the timeframes required by law.
If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Pharmacy Weight Loss Stainland
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk